NiceJob is one of the leading SaaS platforms for reputation marketing, purpose-built to help service businesses collect, showcase, and maximize the impact of customer reviews. This review delivers a comprehensive, SEO-optimized overview of NiceJob—blending deep feature walkthroughs, insightful customer stories, and concrete reasons to make it an integral part of any local or service-driven business’s growth stack.
What Is NiceJob?
NiceJob is a reputation marketing software that automates the process of asking for customer feedback and reviews, distributing those reviews across vital platforms like Google, Facebook, and more. It does all the heavy lifting behind the scenes, ensuring business owners spend less manual time and energy but get exponentially more social proof. Businesses leveraging NiceJob often see their review rates quadruple and their sales pipelines become much warmer almost instantly.
Features and Workflow
Automated Review Generation
- Sends customized SMS and email sequences to customers post-purchase or post-project, following up until a review is left.
- Integrates directly with CRMs, automatically moving eligible clients into review campaigns and excluding those not suitable for outreach.
- Smart reminders increase the number of reviews and ensure no lead is over-contacted unnecessarily.
Review Management & Social Proof
- Captures reviews from leading platforms including Google, Facebook, and industry-specific sites.
- Displays recent and top reviews through website widgets and social integrations, creating real-time social proof and higher conversion rates.
Referral Automation
- Encourages happy clients to refer new leads via email and SMS referral campaigns.
- Tracks referral sources and helps businesses understand which customers are driving new business.
Insights and Analytics
- Provides actionable dashboards to visualize review growth, campaign success, and how reviews translate into business metrics like lead conversion and call volume.
- Competitor tracking lets businesses see their reputation relative to local rivals.
Website Add-On for Conversion
- Offers a “Convert Website” add-on where NiceJob’s team will optimize or fully build a high-converting website out-of-the-box, proven to increase call volume and sales leads by up to 10%.
Integrations
- Connects with popular CRMs, business management platforms like HouseCall Pro, Jobber, QuickBooks, HubSpot, and many others, making it easy to implement across existing workflows.
Impact on Sales and Search Rankings
By automating review collection and displaying authentic customer stories on websites and social platforms, businesses typically see:
- Up to a 4x increase in positive online reviews.
- Higher search ranking for local queries without additional content work.
- A boost in new customer trust and referral rates, fueling sustainable growth without extra ad spend.
Who Is NiceJob Best For?
- Service businesses: Home service providers, health and wellness professionals, consultants, and any SME that depends on word-of-mouth or online reputation.
- Agencies: Looking to add scalable review management and social proof solutions for their client base.
- Owners focused on growth: Any business builder who wants to automate time-intensive review collection and drive sales with minimal manual effort.
Pricing (as of September 2025)
| Plan | Monthly Price | Main Features |
|---|---|---|
| Lite | $45 | Core review automation, basic integrations |
| Reviews | $75 | All Lite features, advanced funnel, CRM sync |
| Pro | $125 | All Reviews features, referral campaigns, competitor tracking, advanced AI |
| Convert Website Add-on | $100 (+$345 setup) | New or optimized websites for high conversion |
All plans include a free 14-day trial with no contracts or cancellation fees.
Pros and Cons
| Pros | Cons |
|---|---|
| Extremely easy setup and use | Can follow up frequently on reviews |
| 4x more reviews on average | Website add-on incurs an extra setup fee |
| Reputation and sales boost | Not all features are on the Lite plan |
| Integrations for top CRMs and software | |
| Responsive, hands-on customer support |
How NiceJob Works: Step by Step
- Connect platforms and CRM: Integrate NiceJob to automate customer data imports.
- Enroll customers: Set up automatic campaigns or enroll customers manually as needed for reviews or referrals.
- Automate reminders: SMS and emails nudge happy customers until a review or referral is completed.
- Amplify reviews: Share on your website and social media channels with NiceJob’s widgets and integrations.
- Analyze & optimize: Use built-in dashboards to refine campaigns and track results.
Final Verdict
NiceJob stands out as an essential SaaS for service businesses intent on building trust, collecting more positive reviews, and converting that trust into tangible new sales. With its automated approach, friendly pricing, CRM integration, and proven results, it’s a superb investment for any growing local brand. To unlock more conversions and explosive review growth, NiceJob’s platform delivers on every promise.
What review platforms does NiceJob support?
NiceJob collects and distributes reviews on all major platforms like Google, Facebook, Yelp, and dozens of industry-specific directories.
Can negative reviews be filtered?
Only authentic reviews from real customers are sent through NiceJob, and negative experiences can be flagged in your CRM to prevent requesting a review from those clients.
Does NiceJob help improve Google ranking?
Yes. By increasing review velocity and displaying social proof widgets, businesses can see measurable improvements in local search rankings and click-through rates.
Is a contract required?
No long-term contracts. All plans are flexible with a 14-day free trial and no cancellation fees.
What integrations are available?
Deep integrations exist for popular CRMs, scheduling, and accounting solutions, supporting smooth onboarding.