Jane App is a leading cloud-based practice management software tailored for healthcare and wellness professionals, offering an easy-to-use yet robust solution for appointment scheduling, charting, billing, telehealth, and patient engagement—all in one beautifully designed platform.
What Is Jane App?
Jane App is built for individual practitioners, group practices, and medium-sized clinics looking to streamline daily operations—from managing appointments to online billing and secure telehealth sessions. Its intuitive interface is designed to be both modern and accessible, and it’s trusted by over 40,000 practitioners in the US and Canada.
Key Features Overview
- Online Booking: Patients can easily book appointments, choose their practitioner, view specialties, and receive instant confirmations—all with fully branded clinic experiences.
- Scheduling: Calendar view with clinic resource management, staff scheduling, room and resource assignment, recurring appointments, waitlists, and shift planning.
- Charting: Digital notes, SOAP templates, custom assessments, image/file uploads, voice input, and secure history. Chart duplication and a full template library are included.
- Telehealth: HIPAA-compliant video calls, group sessions (up to 12 participants, with add-on), split-screen charting, and follow-up scheduling make virtual care simple.
- Billing & Payments: Invoicing, insurance billing, PCI-compliant online and terminal payments, customizable pricing and tax fields, and support for claim submissions.
- Patient Communication: Automated reminders via email/SMS, Mailchimp integration, branded notifications, and secure patient portals.
- Reporting & Analytics: Ready-made reports for income, retention, scheduling, EMR activity, and KPIs (with export options), helping you track business health.
Pros and Cons Table
| Pros | Cons |
|---|---|
| HIPAA-compliant telehealth and data handling | No dedicated mobile app |
| User-friendly interface | Limited integration options |
| Excellent customer support | Learning curve for new users |
| Flexible charting and scheduling | Requires consistent internet access |
| Automated reminders and notifications | Reporting customization is limited |
| Solid integration with tools (Mailchimp, Physitrack) | Group session add-on costs extra |
Pricing Explained
Jane App offers transparent, flexible pricing plans to suit every practice size:
| Plan Name | Monthly Cost (CAD) | Best For | Key Features |
|---|---|---|---|
| Balance | 54 | Solo practitioners | Up to 20 appointments, telehealth, email reminders |
| Practice | 79 | Growing clinics | Unlimited appointments, staff, customizable branding |
| Thrive | 99 | Larger/multi-location clinics | Advanced scheduling, retention tools, marketing, analytics |
- Add-on for group telehealth sessions: $15/month per practitioner.
- Non-profit and new practices may get discounts; large clinics can negotiate custom plans.
- Ratings for value consistently exceed 4/5 across review platforms, with most users praising its cost-effectiveness and features.
What Makes Jane App Stand Out?
Jane App’s cloud infrastructure means you can access your clinic from any device, anytime. It seamlessly bridges traditional clinic management with telehealth, supporting the full patient journey from intake forms to post-treatment follow-ups. Its focus on usability dramatically cuts admin burden, and the responsive support staff gets high marks from users.
Integrations
Jane App connects with Mailchimp (for marketing), Physitrack (for exercise prescription), Fullscript (supplements), Bench (accounting), and TELUS eClaims (insurance)—making it a good fit for tech-forward clinics. Integrated secure payments and e-invoicing make billing smooth.
User Feedback
- Around 80% of users are strongly satisfied with Jane’s user experience and customer support, especially solo practitioners and small clinics.
- Positive reviews note its streamlined reporting and communications, while common complaints mention the lack of a mobile app and limited reporting customization.
- Community feedback highlights the easy learning curve after initial setup and the flexibility to tailor workflows.
Who Should Use Jane App?
Jane App is ideal for:
- Solo wellness practitioners wanting a fully integrated, affordable solution.
- Small-to-mid-size clinics and therapy practices needing HIPAA-compliant telehealth, secure billing, easy charting, and approachable analytics.
- Teams that value top-notch support, reliability, and the ability to scale without cost surprises.
How to Get Started
Getting started with Jane App requires only basic setup: create practitioner and client profiles, define your services, configure booking rules and payment options, and launch your first appointments online. You can tailor charts and forms for your practice and easily import data from previous systems with help from Jane’s support.
If you’re seeking a comprehensive, intuitive, and customizable platform for your clinic that’s backed by stellar customer support and scalable for your growth, Jane App is a must-consider solution