What is Pipedrive? Pricing, Features, and Its Review in 2024
Pipedrive helps small businesses grow. For over ten years, we’ve been making the best CRM – a tool for salespeople. It’s easy to use and helps you keep track of all your sales…

Our hands-on review of Pipedrive: what it does, what it costs and who it’s right for.
Try PipedrivePipedrive helps small businesses grow. For over ten years, we’ve been making the best CRM – a tool for salespeople. It’s easy to use and helps you keep track of all your sales, so you can win more deals.
Brief Of Pipedrive Review
- Official Website: pipedrive.com
- Ratings: 4.8⭐ out of 5
- Free plan available: Yes✅
- Territory management
- Workflow management
- Contract management

What is Pipedrive?
Pipedrive helps businesses of all sizes improve their sales. With over 100,000 companies using Pipedrive, it’s designed to meet the needs of sales professionals, managers, administrators, owners, and others across different industries like software, real estate, retail, and more. Pipedrive features help users close more deals, increase the value of their transactions, and shorten the time it takes to close deals.
What are the features of Pipedrive?
- Visual sales pipeline: Shows the whole sales process in one view. You can update deals by dragging and dropping them where you want. It’s customized to fit your sales process.
- Teamwork: You can work together on deals and activities with your colleagues and share updates on your sales progress.
- Reports and dashboards: Gives you detailed reports on sales and important activities. You can track your progress on your goals on the dashboard.
- Activity reminders: It reminds you about all your sales tasks so you don’t forget to follow up on deals.
- Lead sorting: Helps you organize and sort leads so you can communicate with them in a personalized way. Categories include = Contact Management, Lead Management, Sales and Marketing Automation, Sales Forecasting, Sales Pipeline, and Customer Relationship Management (CRM).

More key features

| Sales Force Automation Features | About Sales Force Automation Features |
|---|---|
| Channel/partner relationship management | Supported ✅ |
| Workflow management | Supported ✅ |
| Territory management | Supported ✅ |
| Opportunity management | Supported ✅ |
| Integration with email client (e.g., Outlook or Gmail) | Supported ✅ |
| Contract management | Supported ✅ |
| Quote & order management | Supported ✅ |
| Interaction tracking | Supported ✅ |
| Channel / partner relationship management | Supported ✅ |
| Marketing Automation Features | About Marketing Automation Features |
|---|---|
| Lead management | Supported ✅ |
| Email marketing | Supported ✅ |
| CRM Project Management Features | About CRM Project Management Features |
|---|---|
| Task management | Supported ✅ |
| Reporting | Supported ✅ |
| CRM Reporting & Analytics Features | About CRM Reporting & Analytics Features |
|---|---|
| Forecasting | Supported ✅ |
| Pipeline visualization | Supported ✅ |
| Customizable reports | Supported ✅ |
| Customization Features | About Customization Features |
|---|---|
| Custom fields | Supported ✅ |
| Custom objects | Supported ✅ |
| API for custom integration | Supported ✅ |
| Security Features | About Security Features |
|---|---|
| Role-based user permissions | Supported ✅ |
| Platform Features | |
|---|---|
| Mobile access | Supported ✅ |
Unsupported features of Pipedrive
| Customer Service & Support Features | About Customer Service & Support Features |
|---|---|
| Case management | Unsupported ❌ |
| Call center management | Unsupported ❌ |
| Help desk management | Unsupported ❌ |
— Also read–
What is the pricing of Pipedrive?

| Pricing Plans | Description | Monthly Billing | Annual Billing |
|---|---|---|---|
| Essential | Get organized and set up simple sales processes quickly | $11.90 per user | $9.90 per user |
| Unlimited pipelines | |||
| Unlimited contacts | |||
| Email inbox | |||
| 30 custom fields | |||
| 15 reports | |||
| Advanced | Email Scheduling | $24.90 per user | $19.90 per user |
| Essential plan plus | |||
| Meeting scheduling | |||
| 30 automation | |||
| 1 email sync (per user) | |||
| 100 custom fields | |||
| 30 reports | |||
| 60 automation | |||
| Professional | Optimize performance with more customizations and reporting | $49.90 per user | $39.90 per user |
| Advanced plan plus | |||
| Lead routing | |||
| Revenue forecasting | |||
| 2 email syncs (per user) | |||
| 300 custom fields | |||
| 150 reports | |||
| 90 automation | |||
| Document management | |||
| Power | Empower larger teams with flexible collaboration and support | $59.90 per user | $49.90 per user |
| Professional plan plus | |||
| Personalized onboarding | |||
| Phone support | |||
| 3 email syncs (per user) | |||
| 500 custom fields | |||
| 250 reports | |||
| 90 automations | |||
| Project management | |||
| Extra teams |
What are the pros and cons of Pipedrive?
Pros:
- Easy to Use: Pipedrive is simple to understand and navigate, making it easy to handle sales tasks.
- Customize Your Process: You can tailor your sales setup to match your needs, making it flexible and neat.
- Works with Other Apps: Pipedrive plays nice with other apps, giving you more options to work with.
- Keeps Track of What You Do: It helps you stay on top of your sales activities, so you know how well you’re doing.
- Use it Anywhere: You can use Pipedrive on your phone, so you’re not tied to your desk.
Cons:
- Limited Details in Reports: The reports it gives you may not give you all the details you want.
- Costs Money: It can be expensive, especially if you’re on a tight budget.
- Takes Time to Learn: It might take a while to figure out how to use it properly.
- Not as Fancy as Some Others: It doesn’t have all the bells and whistles that fancier sales tools do.
- Support Isn’t Always Great: Sometimes it’s hard to get help when you need it.
Is Pipedrive free?
Yes! Pipedrive has a 14-day free trial.
What is Pipedrive?
Pipedrive is a client relationship the executives (CRM) programming intended to assist organizations with dealing with their deals processes proficiently.
Does Pipedrive integrate with other tools and software?
Indeed, Pipedrive offers a mix of an extensive variety of outsider applications and devices, including email promoting stages, specialized instruments, and efficiency applications.
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