What is Pipedrive? Pricing, Features, and Its Review in 2024

Pipedrive helps small businesses grow. For over ten years, we’ve been making the best CRM – a tool for salespeople. It’s easy to use and helps you keep track of all your sales, so you can win more deals.

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Brief Of Pipedrive Review

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What is Pipedrive?

Pipedrive helps businesses of all sizes improve their sales. With over 100,000 companies using Pipedrive, it’s designed to meet the needs of sales professionals, managers, administrators, owners, and others across different industries like software, real estate, retail, and more. Pipedrive features help users close more deals, increase the value of their transactions, and shorten the time it takes to close deals.

What are the features of Pipedrive?

• Visual sales pipeline: Shows the whole sales process in one view. You can update deals by dragging and dropping them where you want. It’s customized to fit your sales process.
• Teamwork: You can work together on deals and activities with your colleagues and share updates on your sales progress.
• Reports and dashboards: Gives you detailed reports on sales and important activities. You can track your progress on your goals on the dashboard.
• Activity reminders: It reminds you about all your sales tasks so you don’t forget to follow up on deals.
• Lead sorting: Helps you organize and sort leads so you can communicate with them in a personalized way. Categories include = Contact Management, Lead Management, Sales and Marketing Automation, Sales Forecasting, Sales Pipeline, and Customer Relationship Management (CRM).

More key features

Sales Force Automation Features	About Sales Force Automation Features
Channel/partner relationship management	Supported ✅
Workflow management	Supported ✅
Territory management	Supported ✅
Opportunity management	Supported ✅
Integration with email client (e.g., Outlook or Gmail)	Supported ✅
Contract management	Supported ✅
Quote & order management	Supported ✅
Interaction tracking	Supported ✅
Channel / partner relationship management	Supported ✅

Marketing Automation Features	About Marketing Automation Features
Lead management	Supported ✅
Email marketing	Supported ✅

CRM Project Management Features	About CRM Project Management Features
Task management	Supported ✅
Reporting	Supported ✅

CRM Reporting & Analytics Features	About CRM Reporting & Analytics Features
Forecasting	Supported ✅
Pipeline visualization	Supported ✅
Customizable reports	Supported ✅

Customization Features	About Customization Features
Custom fields	Supported ✅
Custom objects	Supported ✅
API for custom integration	Supported ✅

Security Features	About Security Features
Role-based user permissions	Supported ✅

Platform Features
Mobile access	Supported ✅

Unsupported features of Pipedrive

Customer Service & Support Features	About Customer Service & Support Features
Case management	Unsupported ❌
Call center management	Unsupported ❌
Help desk management	Unsupported ❌

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— Also read–

• Freshchat review
• Samcart review

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What is the pricing of Pipedrive?

Pricing Plans	Description	Monthly Billing	Annual Billing
Essential	Get organized and set up simple sales processes quickly	$11.90 per user	$9.90 per user
	Unlimited pipelines
	Unlimited contacts
	Email inbox
	30 custom fields
	15 reports
Advanced	Email Scheduling	$24.90 per user	$19.90 per user
	Essential plan plus
	Meeting scheduling
	30 automation
	1 email sync (per user)
	100 custom fields
	30 reports
	60 automation
Professional	Optimize performance with more customizations and reporting	$49.90 per user	$39.90 per user
	Advanced plan plus
	Lead routing
	Revenue forecasting
	2 email syncs (per user)
	300 custom fields
	150 reports
	90 automation
	Document management
Power	Empower larger teams with flexible collaboration and support	$59.90 per user	$49.90 per user
	Professional plan plus
	Personalized onboarding
	Phone support
	3 email syncs (per user)
	500 custom fields
	250 reports
	90 automations
	Project management
	Extra teams

What are the pros and cons of Pipedrive?

Pros:

1. Easy to Use: Pipedrive is simple to understand and navigate, making it easy to handle sales tasks.
2. Customize Your Process: You can tailor your sales setup to match your needs, making it flexible and neat.
3. Works with Other Apps: Pipedrive plays nice with other apps, giving you more options to work with.
4. Keeps Track of What You Do: It helps you stay on top of your sales activities, so you know how well you’re doing.
5. Use it Anywhere: You can use Pipedrive on your phone, so you’re not tied to your desk.

Cons:

1. Limited Details in Reports: The reports it gives you may not give you all the details you want.
2. Costs Money: It can be expensive, especially if you’re on a tight budget.
3. Takes Time to Learn: It might take a while to figure out how to use it properly.
4. Not as Fancy as Some Others: It doesn’t have all the bells and whistles that fancier sales tools do.
5. Support Isn’t Always Great: Sometimes it’s hard to get help when you need it.